DAB Meeting Minutes - Feb 28, 2019
Thursday, Feb 28, 2019
Oasis Convention Center
Driver Advisory Board Meeting Dates for 2019:
July 15th
October 31st
Meeting Attendees
Roger Johnson (Flatbed)
Alan Godfrey (Refrigerated)
Richard Prince (Flatbed)
James Sherman (Refrigerated)
Charles Smith (Refrigerated)
Blake Nichols (Refrigerated)
Joe Hancammon (Refrigerated)
Jesse Dennis (Refrigerated)
Ricky Oneill (Refrigerated)
Thomas Miller (Refrigerated)
Tobias Alexander (Refrigerated)
Emily Plummer (Refrigerated)
Dee Sova (Refrigerated)
Anthony Eck (Refrigerated)
Victor Blackburn (Refrigerated)
Benjamin Barrett (Refrigerated)
Jeff Knudsen (Refrigerated)
Mario Adorno (Tanker)
Reba Hoffman (Refrigerated)
Agenda
Presentations followed by Q&A:
1. State of the Industry, State of Prime (Darrel Hopkins, Prime Inc. Controller)
2. Sales (Steve Wutke, VP of Sales & Marketing)
3. Fuel Tax Presentation (Sam Messick, Fuel Manager)
4. Road Assist & Maintenance (Justin Kaufman, Manager of Road Assist & Kevin Bergman,
Director of Maintenance)
5. Safety (Steve Field, Director of Safety)
6. Driver Operations (Jim Wilkins, Director of Flatbed & Tanker Operations and Pat Leonard, Director of Reefer Operations)
7. Driver Development Program (Stan Kasterke, Prime Training Program Manager)
8. Technology (Brianne Madura, Network Administrator)
9. Payroll (Shaun Ryker, Manager of Payroll)
Proposed Key Action Items from Meeting:
Review customers asking for ID/license-concern from drivers’ license information being given out if not necessary
Bill Boehning/Jim Guthrie
Military graphics on flatbed trailer skirts
Clayton Brown/Paul Smith
Provide list of drop yards to fleet
Brianne Madura
Maintenance Truck in Michigan area
Kevin Bergman
Add trip sheets to mobile app
Brianne Madura
Review staffing and wait times in Springfield, MO New Plaza
Paul Smith/Kevin Bergman
Pending Key Action Items from Previous Meeting:
Build fall protection area for Flatbed at Prime terminal
Mark Piley
Create division-specific training curriculum or guide for TNT Trainers and Trainees
Stan Auman/Stan Kasterke/Steve Larsen
Livestream safety meetings so drivers out on the road can participate
Steve Field/Brianne Madura/Andrea Mueller
Offer self-defense class for drivers & provide list of approved protection options for the truck
Bill Boehning/Andrea Mueller
Completed Action Items from DAB to Date:
Added Driver Advisory Board Members to proposed load feature for testing and feedback
Currently 60 total Prime Drivers utilizing this feature for testing
Increase long-term parking spots
253 spots being added at Prime East facility-April 2019 tentative completion date
Review orientation experience to find areas of improvement for welcome/family first impression, promote benefits of the company and career path/options to new drivers on front end
Create restroom & facility upgrades at the Auburndale yard
Exterior Restroom facility added to yard-Feb 2019
Provide receipts at Auburndale yard for washouts
Provide better/stronger inverters in the truck
Now installing Tundra inverters into new trucks instead of previous Cobra model
Utilize geofencing to cater road updates to drivers in those areas or create place in app for that info specifically
Create quarterly summary for fuel mileage & mileage for drivers
Update the My Fuel feature to let you view it on current week, 4 week, 8 week basis
Streamline/reduce repetitive messaging to fleet (i.e. red-light tickets in Hannibal, MO)
Created
Add Macro 33 to app
Work on communication of Road Assist Dept to provide confirmation that they receive messages and are working on the problem and/or ETA when they should hear back from RA Advisor
Create a document/video on how to ensure you receive detention pay
Create a promotional booklet/brochure on all of the benefits Prime has to offer
Fix Reefer Dept Live Load Dispatch inbound call queue/waiting message to not auto hang up on callers if there was more than one person in queue holding.
New My Fuel feature to see your personal stats and how you rank in the fleet
Create phone line to call in to hear Prime Hold Messages
Prime Class List on Prime Mobile App
Standard Transmission Truck Loaning for Practice
Hold Messages updated more frequently
DIY fixes and Pay Information Shared and Promoted
Enhanced communication through Mobile App
New truck optimization program implementation
Vacation pay for second seats
My Truck, My Trailer, and My Contacts features in Prime Mobile App
ACE2 Videos on Prime Mobile App
Road Assist Vendor List on App
